Frequently Asked Questions

Yes, you do. Even though you think your website is too small or insignificant to attract hackers, this is NOT the case. Most sophisticated hackers use automated bots to indiscriminately troll the web looking to take advantage of any unsecured website. Hackers typically look for any weakness to exploit for their own advantage. This may include DDoS (distributed denial of service) attacks where they may seek a ransom to reactivate a hacked website. Hackers may also steal bandwidth and/or reputation from a website, using it to send spam or create links. ALL websites need to be protected, even if they are not collecting sensitive client data.

Good password use is very important, but a good password alone is not enough to thwart a dedicated hacker. There are literally dozens of weaknesses that hackers seek to exploit to gain access on unsecured websites.

No. At this time our program is designed for WordPress based websites only.

Yes it is important to make multiple backups and to store the backups remotely. With remote backup storage, you can preserve your healthy website files and use them to restore your website should it be taken down or otherwise damaged by hackers. If your backup files are stored on the same server as your website, you risk losing them as well in an attack on your website.

The backup frequency for your website is determined by your website activity. A static website with a few monthly updates may only require weekly backups, whereas an active blog or news site that is updated frequently may need daily backups. E-commerce websites may require even more frequent backups.

Yes. Multiple redundant backups are important to ensure that you always have access to a clean and healthy set of files.

To facilitate restoration should your site be broken or damaged, it’s important to backup everything, including databases; themes; plugins; uploads and other files. Before updating WordPress, it is essential to backup the WordPress core files in the event of a failed update.